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sears home services Support Ticket - range

sears home services Support Ticket

range - Kenmore Electric Range

Created By: angelajohn's Picture angelajohn Last Reply: SearsCares's Picture SearsCares
Priority Level: [Low] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 1
Product: Kenmore Electric Range

I bought a Kenmore range and the first and only timed I used the self cleaning oven as it stated in manual, it peeled the enamel off the inside of the stove!!


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SearsCares says: (5 years ago)
 0
angelajohn,

Hi, my name is Brian with the Sears Cares team. I'm sorry to hear your ovens interior enamel is peeling after you used the self cleaning feature. We'd like to speak with you and help in any way we can to get this resolved. Please send the following information – contact #, screen name (angelajohn) and the phone # used at time of purchase to smadvisor@searshc.com. Again, we apologize for any trouble we've caused and we look forward to speaking with you soon.

Thank you,

Brian H.
Social Media Moderator
Sears Social Media Support




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