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sears home services Complaint - replacement windows - sears home services
sears home services Complaint

sears home services Complaint

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replacement windows - sears home services


We odered replacement windows for our home in florida. We were told it would take 3-5 weeks for windows to come in. We waited 3 months and after numerous calls and excuses we finally had someone show up to install. It was suppose to be a crew..one man showed up and it took him 8 hours to do one window and messed it up. After several more calls we finally got 2 men to show up and finish the install. They had to come back again to caulk and finish the outside work and replace 2 broken screens. The installer that caulked the outside used non paintable caulking and made a mess and it looked terrible. We went to lowes and bought vinyl pieces to go over the mess. My thought is they should reimberse us for OUR time and material. It looks MUCH better now. Will NEVER have sears do anywork again. They have no pride in the workmanship.


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