sears home services Complaint
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Sears how many trips does it take to fix an ice maker? - Kenmore Elite
Sears has been completely disappointing in their repair services of late. I have now wasted three Saturday's for them to "diagnose" the problem with my icemaker not producing ice. Last week I waited half the day for them to be a no show. When I called I was told they had tried to squeeze us in the day before but couldn't so they dropped us from the list (WITHOUT informing us). A customer service rep was extremely unemotional in his "we will just have to schedule in another week" responses like an automaton. How about you admit you screw up constantly and own up to your issues? Now supposedly they are coming AGAIN next Saturday and I can only hope they can right this wrong. Sears I am sick and tired of waiting around while your bumbling incompetent employees continue to screw up. This should have been fixed long ago. I work all week and MY time is too valuable to sit around waiting for you!!!!!!!
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Review Rating: 1 out of 5
Reviewed By: boca33428
Company: sears home services
Product: Kenmore Elite
Date Added: 10 years ago
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