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sears home services Complaint - Sears broken dryer - Maytag Bravos Dryer
sears home services Complaint

sears home services Complaint


Sears broken dryer - Maytag Bravos Dryer

Called to have my dryer fixed, took a week to get somebody, came out replaced the heating element, spent over $100 for something that took maybe 15 minutes. This was after waiting all day when I was told 8 to 12 then it changed to 2 to 5 pm and he showed up right at 5 pm. well it worked for 2 days and broke again, called again, was told nobody could come for another week. Upset so I called and finally got the same guy to come out on the same week on Saturday, was told I would receive a call about time and it would be early morning. I waited and waited all day nothing and finally at about 4:30 I get a call saying he was on the way after waiting all day. He came said it needed yet another part something he supposedly missed the previous time. Paid him again another $100 plus for labor, paid up front was told the part would be shipped to my home. Its not Thrusday and the next appointment to install the part is tomorrow (friday). Well since the part didnt show up I call Sears Home Services and they say it wasnt ordered until Tuesday when the guy was at my damn house on Saturday, why wait a whole day to order the part. So now after 2 weeks and $500 dryer still doesnt work and Im told they will have to reschedule AGAIN since the part hasnt come. ARE YOU KIDDING ME? SO ANOTHER DAMN WEEK. RIPOFF, DONT USE SEARS HOME SERVICES.

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