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sears home services Complaint - Sears Replacement Window Warranty
sears home services Complaint

sears home services Complaint

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Sears Replacement Window Warranty


In 1991 Sears replaced the windows in my house with energy efficient "lifetime" warranty windows. We have recently encountered some problems with some of the windows. I have the original paperwork which states the warranty documentation will be mailed after installation. I cannot locate the documentation and think it likely I never received it. Sears refuses to honor the warranty and will not even send a representative to look at the problem unless I agree to pay a $100 fee.


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