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sears home services Complaint - Sears Fridge Repair - KENMORE Fridge
sears home services Complaint

sears home services Complaint


Sears Fridge Repair - KENMORE Fridge

Called for repair on a 2 year old fridge. Said they were giving me a emergency call as we have no other fridge. Set up for Friday July 4th 2014. Stayed home all day and even called at 1:00 in the afternoon to make sure that someone was coming. Please they have until 8:00 pm to get there. Guess what no show. When I called back, that night they said that in the afternoon someone had rescheduled me to July 16th. Who is paying for time off work? Who is going to fix the fridge. Oh no fridge for 2 plus weeks and NO PHONE CALL to let me know that they had rescheduled. The 16th I called to let them know that the fridge had been moved to outside and they would have to work on it there. Service call center said that was fine. They didn't bother to let the tech know that they had to do that and left when no one answered the door.

They have NOT contacted me regarding what is happening to the fridge how it is going to be fixed.

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