Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
sears home services Complaint - Furnace Extortion
sears home services Complaint

sears home services Complaint

ADVERTISEMENT

Furnace Extortion


Our heating broke down a few days before Christmas, I was having trouble getting an engineer to come but Sears had an appointment. The Engineer came the next day, he identified the problem as the inducer motor and said the part was $1300 so it would be around $1500 with labor. He tried to get me to pay $1400 for an appointment 2 weeks later. I declined as it seemed high and was a long wait. When he left I googled the part - it was around $200. Either he made a mistake or he was trying to con me. I've since had it fixed for $400 including Labor (& didn't wait 2 weeks). I've complained to Sears but they just said that he came out and won't acknowledge that the price to fix it was extortionate, 255% over the going rate. This is not home service, this is someone coming into your home and trying to con money out of you. The customer service lady was not sympathetic and just put the phone down on me. I do not want them to be allowed to con other people, what if I had paid $1,500 for a $400 job.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to sears home services
SUBMIT a ticket
for sears home services
WATCH videos
for sears home services
More sears home services Reviews and Complaints MORE reviews and complaints
for sears home services

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More sears home services reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team