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sears home services Complaint - Changed the Rules - Lawn Mower Repai
sears home services Complaint

sears home services Complaint

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Changed the Rules - Lawn Mower Repai


I scheduled an appointment to have the blade replaced on my riding tractor. I was told that it would be $96.00 for an estimate and if I had the work done that the $96. would be deducted from the labor charges. I was given and unreasonable appointmnet range of 9hours(8am-5pm). The technican call at 8hrs and 45 minutes (4:45) and I was told that if I wanted him to come out, it would be $96. in addition to the cost of labor and parts. I wasted almost 9 hours of my time to have a technician decide he wanted to change the rules for his convience.I spoke with customer service and there response was basically tough.


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