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sears home services Complaint - Brand New snow Blower metal pin broke - Craftsman snow thrower
sears home services Complaint

sears home services Complaint

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Brand New snow Blower metal pin broke - Craftsman snow thrower


This is the worst place to send your BRAND NEW CRAFTSMAN Snow Blower to be fixed. First I am told by Sears in Lake Zurich that it isnt new because it was purchased thirty days prior so it wasnt new anymore regaurdless of it only being used once. They offered NO assistance at all and they are the ones that put it together. I had a son in law take it to Vernon hills and he was told would take 6 weeks to get fixed... UNREAL !! Called a week ago thursday and he was told was in route to Vernon hills that we would recieve a phone call ... Needless to say I have not recieved a call and here I sit on HOLD while I write this complaint.This is the worst place you can take anything to be fixed. NO ONE CARES... I WILL NEVER purchase another thing form the Sears in Lake Zurich IL... HORRIBLE customer service they way they even talk to you is a dont give a rats behind about you or the product they sold you...I have NEVER writen a bad review for anyone till this day and I am 59 yrs old.Vernon hills for contact and Lake Zurich for service and understanding!!!!!!!
By the way I am still on hold... this is so unacceptable.


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